Discovery & Research
User interviews, usability testing, UX audits, heuristic evaluation, journey mapping, workshop facilitation, problem framing, design briefs
Interaction & UI
High-fidelity prototyping, wireframing, user flows, task flows, information architecture, dashboard design, accessibility (WCAG 2.1)
Design Systems
Component library ownership, Figma Variables & Design Tokens, scalable UI frameworks, system governance, cross-team consistency, documentation
Data & Analytics
Google Analytics, Hotjar, Power BI, behavioural analysis, KPI definition, A/B test evaluation, onboarding optimisation
AI in Workflow
AI-assisted research synthesis, prompt-driven iteration, rapid prototyping with AI tools, behavioural pattern analysis
Collaboration
Stakeholder workshops, agile/scrum, developer handoff, product management partnership, requirement translation, sprint planning
Tools
Figma (Variables, Auto Layout, Dev Mode), Tokens Studio, Framer, FigJam, Miro, Adobe Photoshop, Adobe Illustrator, Google Analytics, Klaviyo, Hotjar, Power BI, HTML, CSS